Address
Via P. Ferrari 3 – 26030 Gadesco Pieve Delmona (CR)
Telephone
Email:
Orari di apertura:
Lunedì – Sabato: 08:00 – 19:30
Domenica: 09:00 – 12:30 / 14:30 – 19:00
Write to us
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FAQ
Questions and Answers
Qui trovi le risposte alle domande più frequenti su acquisti online, spedizioni, ritiro in garden e servizi. Se non trovi quello che cerchi, scrivici o chiamaci.
How to buy on ideaverdemaschi.com
Steps to follow?
Shopping on ideaverdemaschi.it is very easy, just follow a few simple steps: * Choose the category you are interested in. * Find the product(s) that most interest you. With a single click, you can view the enlarged image, item details, and price. * Press the “Add to cart“ button. You can then choose to continue shopping or confirm your order. * If you wish to continue shopping, simply repeat the same process; if you want to submit your order, you will need to go to the cart or directly to checkout. * Once you have entered your details, check that they are correct, then choose a payment method. * Confirm your order and have all the products you ordered delivered conveniently to your home.
How can I be sure I've made the purchase correctly?
Once you have placed your order, you will receive a confirmation message to your email address. If you do not receive it, you should contact our customer service team at shop@ideaverdemaschi.com
Shopping on ideaverdemaschi.it is very easy, just follow a few simple steps: * Choose the category you are interested in. * Find the product(s) that most interest you. With a single click, you can view the enlarged image, item details, and price. * Press the “Add to cart“ button. You can then choose to continue shopping or confirm your order. * If you wish to continue shopping, simply repeat the same process; if you want to submit your order, you will need to go to the cart or directly to checkout. * Once you have entered your details, check that they are correct, then choose a payment method. * Confirm your order and have all the products you ordered delivered conveniently to your home.
How can I be sure I've made the purchase correctly?
Once you have placed your order, you will receive a confirmation message to your email address. If you do not receive it, you should contact our customer service team at shop@ideaverdemaschi.com
Shipping and delivery
Where do we ship to and how much does delivery cost?
Ideaverdemaschi.com ships throughout Italy Postcodes – €7 26100 – 26030 Rest of Italy – from €8 to €30 depending on the weight of the goods
What happens if a product is out of stock?
Delivery takes 2/4 working days, to be calculated from the moment the order is confirmed (weekends and public holidays excluded).
How long will it take for my parcel to arrive?
In the event of partial or total unavailability of goods, you will be contacted by our sales office, who will inform you of the possibility of an extended delivery time. In the event of a delay exceeding 45 days, the order will be automatically amended by removing the unavailable product(s) and the Customer will be immediately informed by email regarding the methods and timings for the refund of any sums paid.
Ideaverdemaschi.com ships throughout Italy Postcodes – €7 26100 – 26030 Rest of Italy – from €8 to €30 depending on the weight of the goods
What happens if a product is out of stock?
Delivery takes 2/4 working days, to be calculated from the moment the order is confirmed (weekends and public holidays excluded).
How long will it take for my parcel to arrive?
In the event of partial or total unavailability of goods, you will be contacted by our sales office, who will inform you of the possibility of an extended delivery time. In the event of a delay exceeding 45 days, the order will be automatically amended by removing the unavailable product(s) and the Customer will be immediately informed by email regarding the methods and timings for the refund of any sums paid.
Payment
What payment methods are accepted?
It is possible to pay for orders with credit card, PayPal, Mastercard, and Visa.
Is it safe to pay on this website?
Idea Verde Maschi uses the SSL (Secure Sockets Layer) protocol to protect your sensitive data, such as your password and credit card number. Thanks to this protocol, information is encrypted and protected from any type of attack. During phases where sensitive data is transmitted, such as logging in or making a payment, a padlock or similar symbol will appear somewhere in your browser, indicating that the data is being transmitted via a secure protocol.
It is possible to pay for orders with credit card, PayPal, Mastercard, and Visa.
Is it safe to pay on this website?
Idea Verde Maschi uses the SSL (Secure Sockets Layer) protocol to protect your sensitive data, such as your password and credit card number. Thanks to this protocol, information is encrypted and protected from any type of attack. During phases where sensitive data is transmitted, such as logging in or making a payment, a padlock or similar symbol will appear somewhere in your browser, indicating that the data is being transmitted via a secure protocol.
Orders and returns
Do I need an account to place an order?
Yes, you will need an account on our website to place an order, but you can also create one at the checkout.
How can I recover my password?
If you have forgotten your password, you can create a new one by simply clicking on the dedicated “Forgot password?” link, which you will find on the website's login pages. At this point, all you need to do is enter your email address and you will immediately receive communication from us that will guide you through the quick process of creating a new password.
Can I return an item ordered by mistake?
Yes, you can exercise your right of withdrawal within 14 days from the date of receipt of the products. The period is reduced to 3 days for perishable goods: plants, vegetables, potted flowers, and cut flowers. For multiple items purchased by the Customer in a single order but delivered separately, the 14-day period begins from the date of receipt of the last product. The request must be made in accordance with the procedures specified in the general terms and conditions of sale.
Yes, you will need an account on our website to place an order, but you can also create one at the checkout.
How can I recover my password?
If you have forgotten your password, you can create a new one by simply clicking on the dedicated “Forgot password?” link, which you will find on the website's login pages. At this point, all you need to do is enter your email address and you will immediately receive communication from us that will guide you through the quick process of creating a new password.
Can I return an item ordered by mistake?
Yes, you can exercise your right of withdrawal within 14 days from the date of receipt of the products. The period is reduced to 3 days for perishable goods: plants, vegetables, potted flowers, and cut flowers. For multiple items purchased by the Customer in a single order but delivered separately, the 14-day period begins from the date of receipt of the last product. The request must be made in accordance with the procedures specified in the general terms and conditions of sale.
